Privacy Policy
Last updated: 22 August 2026
MyGrinds Ireland is operated by THE MGI ACADEMY LIMITED. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Information We Collect
We may collect the following information:
– Contact details: name, email address and phone number
– Student information: age, school year, subjects and learning needs
– Tutor information: qualifications, CVs, availability, phone number and email address
– Website usage data: cookies, device information, analytics and information about how users interact with our website
How We Use Your Information
We use your information to:
– Find suitable tutors for students
– Process tutor requests and facilitate introductions between students or parents and tutors
– Communicate with you about tutor requests, introductions and related service updates
– Operate, improve and secure our website and services
– Administer tutor accounts and our arrangements with tutors
– Maintain records relating to lessons and commission
– Analyse how visitors use and interact with our website
– Measure and improve our advertising and marketing
– Comply with applicable legal, tax and accounting obligations
Our lawful bases for processing personal data may include legitimate interests, contractual necessity where processing is necessary to administer our arrangements with tutors, and compliance with legal obligations.
Where consent is required for the use of cookies, advertising technologies or similar tracking technologies, we rely on your consent.
Sharing Your Information
We do not sell your personal data.
We may share your information with:
– Tutors you request or who you agree to be introduced to
– Service providers, including website hosting, analytics and advertising providers, who help us operate, analyse, market and secure the platform
– Professional advisers or public authorities where disclosure is necessary to comply with a legal obligation
Third-party service providers may process personal data in accordance with their own terms, privacy policies and applicable data protection law.
Your Rights
Under GDPR, depending on the circumstances, you may have the right to:
– Access your personal data
– Request correction of inaccurate or incomplete personal data
– Request deletion of your personal data
– Restrict or object to certain processing
– Request a copy of certain personal data in a portable format
– Withdraw consent where processing is based on consent
– Lodge a complaint with the Data Protection Commission
Security
We use appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Cookies, Analytics and Advertising
Our website uses cookies and similar technologies to operate the website, understand how it is used, improve its performance and support our advertising and marketing activities.
We partner with Microsoft Clarity and Microsoft Advertising to capture information about how users interact with our website through behavioural metrics, heatmaps and session replay. We use this information to improve our website and services, understand website usage, optimise our advertising and marketing, and assist with fraud and security purposes.
Website usage data may be collected using first-party and third-party cookies and other tracking technologies. This may include information about website interactions, device and browser information, online activity and how visitors navigate and use the website.
Microsoft may collect and process information through these technologies in accordance with its own privacy practices. For more information about how Microsoft collects and uses personal data, please see the Microsoft Privacy Statement.
Where required by law, non-essential analytics and advertising cookies and similar technologies will only be used with your consent. You can also control or disable cookies through your browser settings, although some website features may not function properly as a result.
Data Retention
We keep personal information only for as long as it is reasonably required for the purposes for which it was collected or where retention is necessary to comply with legal, tax, accounting or other obligations.
– Commission and lesson records: kept for 6 years where required for tax, accounting or legal record-keeping purposes
– General enquiries: deleted after 12 months if no tutor is requested, unless there is another legitimate reason to retain the information
– Unsuccessful tutor applications: deleted after 12 months
– Inactive tutor accounts: removed after 24 months of inactivity unless information must be retained for legal, tax, accounting or other legitimate purposes
When personal information is no longer required, it is securely deleted or anonymised where appropriate.
Contact Us
If you have any questions about this Privacy Policy, how we process your personal data, or wish to exercise your data protection rights, contact us at:
